Frequently Asked
Questions

Our veterinary diagnostic kit OEM manufacturing prices vary based on order quantity, customization requirements, and product specifications. Unit prices typically decrease significantly with bulk orders. For veterinary rapid test kit bulk orders over 10,000 units, we offer competitive wholesale pricing. Contact us for detailed pricing based on your specific requirements.

We accept multiple payment methods including T/T (bank transfer), L/C (Letter of Credit), Western Union, and PayPal for smaller orders. For large OEM orders, we typically require 30% deposit with the balance paid before shipment. All payments are processed securely through our international banking partners.

As a Veterinary Rapid Test Kit factory, our MOQ varies by product type. Standard products typically have MOQs of 500-1,000 units. For private label poultry diagnostics and custom OEM orders, MOQs start from 2,000-5,000 units depending on customization complexity. We're flexible for established partners and can discuss lower quantities.

We offer multiple shipping options: Express (DHL/FedEx/UPS) for 3-7 days, Air freight for 7-15 days, and Sea freight for 15-35 days. Shipping costs depend on weight, volume, and destination. For pet diagnostics kit bulk orders, sea freight is most economical. All shipments include proper cold chain handling for temperature-sensitive products.

Our veterinary rapid test kits typically have a shelf life of 18-24 months when stored at 2-30°C. Each product batch includes clear expiration dates and storage instructions. We guarantee minimum 12 months remaining shelf life upon delivery. Products are manufactured fresh and shipped directly from our GMP-certified facility in Hangzhou.

Our livestock diagnostic kit OEM factory products maintain high performance standards with sensitivity ≥95% and specificity ≥98% for most assays. Accuracy rates consistently exceed 96%. All products undergo rigorous quality testing and are validated against reference methods. Detailed performance data is provided with each product specification sheet.

Yes! As a Veterinary Diagnostics OEM Manufacturer, we specialize in complete customization including custom logos, packaging design, product labeling, and instruction manuals. We support private labeling for distributors and can develop custom formulations. Our design team works closely with clients to create professional, market-ready products that meet local regulatory requirements.

We welcome distribution partnerships worldwide. Requirements include: established veterinary market presence, minimum annual purchase commitments, local regulatory compliance capability, and marketing support. We provide exclusive territorial rights, marketing materials, technical training, and ongoing support. Contact our international business development team to discuss partnership opportunities.

Yes, we provide full shipment tracking for all orders. Upon dispatch, you'll receive tracking numbers for express shipments (DHL/FedEx/UPS) and AWB/BL numbers for air/sea freight. We also provide regular status updates and can arrange real-time tracking through our logistics partners. Our customer service team monitors all shipments to ensure timely delivery.

Standard packaging varies by product type: Rapid test cassettes typically come 25 or 50 units per box, while test strips may be packaged 100 per box. Pet diagnostics kit bulk orders can be customized with different packaging configurations (10, 20, 25, or 50 tests per box) based on your market needs. Each box includes all necessary components and instructions.